Usability Consulting - Bravo Zulu provides Website Content Management, Client Extranets, Information Architecture

Information Architecture

Usability Consulting

Although great strides in user-centered design have been made in the past few years, the amount of money and effort that is spent on ill-considered, user-hostile designs is still surprising. In our consulting practice, we see the same classic usability blunders commited over and over again. These errors exact a heavy toll, in terms of both lost opportunities and expensive rework. Bravo Zulu can help you avoid the pitfalls of interactive design and realize a greater return on your Web investment.

Although closely related to Information Architecture, Bravo Zulu offers an array of distinct usability testing services for those who'd like third-party confirmation or assessment of their proposed or existing site. Our usability services include:

Free Homepage Usability Analysis

Your homepage is the most important page on your site. It makes first impressions, guides users to the information they seek, and surfaces important information to your audience. It is also a leading indicator what may be deeper problems. If your homepage is ailing, chances are the rest of your site suffers from the same malady, or worse.

Our free, ten-point homepage usability analysis uses a tried and true methodology to quickly diagnose your site's primary point of entry. There's no cost, no obligation, no risk. Most evaluations can be completed within 24 hours, via email. Use our free homepage usability analysis when you want a quick, no-hassle report card on your site.

Heuristic Analysis

Beyond the homepage, Bravo Zulu offers comprehensive heuristic analysis. Heuristic is a fancy name for a rule of thumb. A heuristic analysis applies known best practices to your site as a benchmark of overall usability. Sixteen of the most common heuristic criteria are evaluated and scored by a panel of expert professionals, working independently. Their scores are averaged in order to minimalize personal biases and a comprehensive report, complete with graphs and illustrative examples is provided.

Use heuristic analysis to discover and document problems with an existing site. It is a quick process, usually delivered in just a few days. Managers use our reports to help justify Web redesign efforts, or improvements to their current site.

Usabilty Testing

Bravo Zulu offers a full range of usability testing services, scalable to any sized project. Whether you need quick spot testing and reporting or a comprehensive test plan for the entire development cycle, we can provide just the amount of testing you need, just when you need it.

Use Bravo Zulu for usability testing when working with an internal or external design group that may have stellar credentials when it comes to programming or graphic design, but little experience in the field of user-centered design. Catching usability problems early in the design process will actually make their job a lot easier and will help keep your project on schedule and on budget.